ChatsCommerceby Eleva Labs

Terms & Conditions

Last updated: September 16, 2024

1. Introduction

Welcome to ChatsCommerce, a service provided by Eleva Labs, Costa Rica. By accessing or using our AI-powered chatbot services ("Service"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using the Service.

2. Definitions

  • "Service" refers to the AI-powered chatbot and related tools provided by ChatsCommerce.
  • "User" refers to any individual or entity that accesses or uses the Service.
  • "Content" refers to any text, data, or other material generated or processed by the Service.

3. Use of Service

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement. You agree to use the Service only for lawful purposes and in accordance with these Terms.

4. Data Storage and Privacy

We take your privacy seriously. Any data processed through the Service is handled in accordance with our Privacy Policy. We implement industry-standard security measures to protect your data. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy.

5. Third-Party Services

Our Service may integrate with third-party platforms and services. We are not responsible for the practices or content of these third parties. Your use of third-party services is subject to their respective terms and conditions.

6. Intellectual Property

All intellectual property rights in the Service, including but not limited to software, algorithms, designs, and documentation, are owned by Eleva Labs. You may not copy, modify, distribute, or reverse engineer any part of the Service without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Eleva Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

8. Termination

We reserve the right to terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes through the Service or by other means. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Costa Rica. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Costa Rica.

11. Contact Information

If you have any questions about these Terms, please contact us at support@chatscommerce.com.